At Pacific Experts Garage Doors, we take pride in offering expert solutions for all your garage door needs—whether it’s repairs, installations, or maintenance. Below you’ll find answers to frequently asked questions about our most in-demand services.
Explore the topics below to learn more about how we keep your garage door running safely and smoothly.
Emergency Repair & 24/7 Services FAQs
Do you provide emergency garage door repair at night or on weekends?
Yes, we offer 24/7 emergency garage door repair services throughout the Las Vegas area. No matter the time of day, our technicians are available to restore safety and functionality to your garage door.
What types of emergency issues do you handle?
We handle all urgent garage door problems, including broken springs, cables off track, jammed doors, non-responsive openers, and accidental damage. We arrive quickly, diagnose the issue, and provide reliable solutions on the spot.
Is there an extra charge for emergency service?
Emergency service may include a nominal surcharge depending on the time and severity of the issue. We always provide upfront pricing with no hidden fees before beginning any work.
Garage Door Installation FAQs
Can I choose a custom garage door style for installation?
Absolutely! We offer a wide range of custom garage doors including modern, carriage house, and traditional styles. You can choose from various colors, materials, window designs, and finishes to match your home’s exterior.
Do you install insulated garage doors?
Yes, we offer installation of insulated garage doors that help improve energy efficiency and temperature control in your garage. Insulated doors are ideal for both residential and commercial properties.
How long does a typical garage door installation take?
Most standard installations are completed within one day. Custom or oversized doors may require additional time, but we’ll always provide a clear timeline before the project starts.
Garage Door Opener Services FAQs
Can you repair or replace a garage door opener?
Yes. We service and replace all major garage door opener brands including LiftMaster, Chamberlain, and Genie. Whether it’s a wiring issue, motor failure, or remote malfunction, we’ve got you covered.
Do you offer smart garage door opener upgrades?
We do! Smart garage door openers allow you to control and monitor your garage from your smartphone. Features include real-time alerts, scheduling, and remote access for added convenience and security.
Is it possible to convert my current opener to smart technology?
In many cases, yes. Depending on your existing opener model, we can install a smart controller or recommend a full upgrade for seamless integration with your smart home system.
Spring & Cable Replacement FAQs
How do I know if my garage door spring is broken?
If your door won’t open, feels extremely heavy, or you hear a loud snap, a spring may be broken. Avoid using the door and call us immediately. Broken springs are dangerous to repair without the right tools and training.
Do you replace torsion and extension springs?
Yes, we replace both torsion and extension spring systems. Our technicians assess your door type and weight to install the proper size and type for optimal performance and longevity.
Can you replace worn or frayed garage door cables?
Absolutely. Damaged cables can cause major safety issues and should be replaced right away. We provide same-day cable replacements to restore safe and balanced garage door operation.
Routine Maintenance & Inspections FAQs
How often should I schedule garage door maintenance?
We recommend an annual maintenance service to check for wear, lubricate parts, tighten hardware, and ensure all components are functioning properly. Preventive care can help avoid costly emergency repairs.
What’s included in your maintenance service?
Our maintenance service includes a full inspection of springs, tracks, rollers, hinges, opener system, and safety sensors. We also provide lubrication, adjustments, and performance testing.
Can you perform a safety inspection on a newly purchased home?
Yes. If you’ve recently moved in or purchased a new property, our team can inspect your garage door system for hidden damage or compliance issues, ensuring it’s safe and reliable.
Panel, Track & Roller Repairs FAQs
Can a single damaged panel be replaced without a full door replacement?
In many cases, yes. We can replace individual panels as long as the rest of the structure is intact and the replacement panel matches in size and style.
Do you repair bent or misaligned tracks?
Yes, we repair and realign garage door tracks to restore smooth operation. If the track is severely damaged, we can replace it entirely to ensure long-term function and safety.
Can worn-out rollers cause garage door noise?
Definitely, worn or rusted rollers are a common cause of loud or jerky movement. We offer quiet nylon roller replacements that reduce noise and extend the life of your garage door system.