Privacy Policy

Who We Are

Our website address is: https://pacificexpertsgaragedoor.com/.
Pacific Experts provides residential and commercial Garage Door services.

Information We Collect

We may collect personal information from you in the following ways:

    • Name
    • Phone number
    • Email address
    • Service address and move details
    • Billing information (if applicable)
    • IP address and browser information
    • Any information you voluntarily submit through our contact forms, quote forms, SMS opt-in forms, or comments

    We may also collect non-personal information such as browser type, device type, and website usage data through cookies and analytics tools.

    Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

    How We Use Your Information

    We use the information we collect to:

    • Provide service estimates and schedule services
    • Respond to inquiries and customer service requests
    • Send appointment reminders and service updates
    • Improve our website and customer experience
    • Send SMS notifications, alerts, and marketing communications if you have opted in
    • Comply with legal obligations

    Who We Share Your Data With

    We do not sell your personal information.

    We may share your information with trusted third-party service providers who assist us in operating our business, including:

    • SMS and communication service providers
    • Payment processors
    • Website hosting providers
    • CRM and scheduling software providers
    • Spam detection services

    These service providers are only permitted to use your information to provide services on our behalf and are required to keep your information confidential.

    SMS consent is not shared with third parties or affiliates.

    We may also disclose information if required to comply with legal obligations, enforce our policies, or protect our rights.

    Comments

    When visitors leave comments on the site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

    Media

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors may download and extract location data from images on the website.

    Cookies

    Our website uses cookies to improve user experience. Cookies may store your preferences and session information. You may disable cookies through your browser settings.

    Embedded Content from Other Websites

    Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the visitor has visited the other website directly. These websites may collect data about you, use cookies, and monitor your interaction with that content.

    How Long We Retain Your Data

    We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

    What Rights You Have Over Your Data

    You may request access to, correction of, or deletion of your personal information by contacting us through our website.

    Where Your Data Is Sent

    Visitor comments may be checked through automated spam detection services. Some data may be processed by third-party service providers in the course of delivering services.

    Contact Information

    If you have questions about this Privacy Policy, please contact us at https://pacificexpertsgaragedoor.com/contact/.